Privacy Policy

1. Who We Are

Become Systems LLC is a Wyoming limited liability company providing custom software, automation, AI-enabled systems, and business workflow services.

2. Information We Collect

Information you provide

We may collect your name, business name, business website, work email, mobile number, the task or workflow you want reviewed, consent choices, qualification answers, and communications with us.

Public business information

To prepare a requested review, we may review publicly available information about the business, including its website, business profiles, listings, reviews, social or professional profiles, and other public-facing materials.

Technical information

Our website and hosting infrastructure may collect IP address, browser and device information, referring page, timestamps, page interactions, error logs, and similar technical information.

3. How We Use Information

• receive and process business-review requests;
• research the business and prepare personalized workflow observations;
• deliver the requested review by email;
• send text notifications when you separately opt in;
• respond to questions and provide support;
• qualify interest in paid custom-software services;
• operate, secure, analyze, and improve our website and systems;
• maintain business and compliance records;
• send marketing email when you separately choose to receive it.

3a. When We Act for a Client Business

When a business hires us, we handle its customers' names, phone numbers, emails, car photos and claim numbers only to send that business's messages. We act for that business and follow its instructions. We don't sell this data or use it for our own marketing. Claim numbers and car photos are kept only until the repair is closed, plus 90 days. When the business leaves, we send it a copy within 5 business days, then delete our copy within 30 days.

4. Artificial Intelligence and Automation

We use artificial intelligence, software automation, and human review to help organize submitted information, review public-facing business materials, identify workflow patterns, draft observations, and prepare recommendations.

Our current AI provider is Anthropic (Claude). Depending on the workflow, information may be processed by this provider as part of preparing the requested review or operating related services.

5. SMS Privacy

We may disclose mobile information and consent status to service providers that help us deliver messaging, including Telnyx, telecommunications carriers, infrastructure providers, and vendors acting on our behalf.

SMS participation is optional. Reply STOP to opt out or HELP for help.

6. Email Communications

We use the work email you provide to deliver and reasonably follow up on the business review you requested. We currently use Resend for transactional email delivery. If you separately opt in to marketing email, we may also send tips, product updates, case studies, announcements, and offers.

7. How We Disclose Information

Our current technology stack includes or is expected to include:

• Railway for website and application hosting;
• our own database and custom in-house CRM for application data and for lead, pipeline, customer, and sales records;
• Telnyx for 10DLC business text messaging;
• Resend for transactional email;
• Anthropic (Claude) for AI-assisted research, analysis, drafting, and workflow support;
• first-party event tracking for funnel measurement.

We do not sell personal information for money. We also do not sell or share SMS opt-in data for third-party promotional or marketing purposes.

8. Data Retention

For free-review leads who do not become customers, our default retention period is up to 24 months from the last meaningful interaction, unless a longer period is reasonably necessary for legal, security, fraud-prevention, dispute, or compliance purposes.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can guarantee absolute security.

10. Cookies, Analytics, and Campaign Measurement

We use first-party funnel-event tracking and may use cookies, local storage, and similar technologies to operate the site, remember preferences, measure campaign performance, and improve the experience.

11. Your Privacy Choices and Requests

Depending on where you live, applicable law may give you rights to request access to, correction of, deletion of, or a copy of certain personal information. Requests may be sent to [email protected].

12. Sensitive Information

Please do not submit passwords, authentication credentials, Social Security numbers, payment-card information, protected medical records, or other highly sensitive personal information in the free-review form.

13. Children

Our services are intended for businesses and adults. The website and free-review service are not directed to children under 13.

14. Changes to This Policy

We may update this Policy as our services, technology, vendors, or legal obligations change.

15. Contact

Privacy: [email protected]
Website: becomesystems.com
Mailing address: 30 N Gould St, Ste N, Sheridan, WY 82801