For auto body shop owners
Estimate follow-ups, repair status texts and review requests, written in your words and sent for you. You approve every one.
Check my shop for freeSee where jobs slip through, from your own Google listing and website.
A day or two after you write an estimate, the customer gets a short text in your words: any questions, and when would they like to drop the car off.
Before: estimates written, then never heard from again.
Customers who agreed to texts get updates as their car moves along: waiting on approval, parts in, in paint, ready for pickup. Every text says how to stop.
Before: "Is my car ready yet?" calls all day.
Once the car is home, the customer gets a thank-you and your Google review link. Every customer gets it, not only the happy ones.
Before: great work, and nobody online knows.
Example: 3 estimates followed up · 2 customers updated · 1 new review.
In a lot of shops, estimate follow-ups and "is my car ready?" calls get done late, or not at all. That's the part we automate.
Your front office and techs keep doing what they're good at, and your evenings come back.
Your business name and town. In a minute you see what your Google listing and website are missing.
Pay the setup on Stripe's secure page, then fill in a 10-minute form about what you repair, your hours, and which insurers you're a direct repair shop for, if any.
We build your messages. You approve every word in your own portal. Live in 7 days.
No call needed. The report is free, with nothing to buy.
Founding offer · 5 auto body spots
Your 60 days start the day you go live.
A customer counts once, when they're new to you and they booked after one of our follow-ups, or first reached you through our link.
All we ask: approve your messages within 3 days (if you take longer, your 60 days start later by the same number of days) and answer the customers who reply.
Months 1 and 2 are charged as normal ($497 each) and aren't refunded. Full terms
Check my shop for free
We check your Google listing and your website, the way a customer finds you, and show where jobs slip through. Public information only. It takes about a minute.
A real company. Become Systems LLC (registered office: 30 N Gould St, Ste N, Sheridan, WY 82801). Questions go to a person at [email protected]. We answer within one business day.
No. We build around how you already work and set it up for you.
Yes. It reads your public Google listing and website. You decide if you want us to fix what it finds.
We check on day 60 after you go live. If fewer than 5 new repair jobs came through the system, we send your $500 setup back within 5 business days (your bank may take 5 to 10 more days), and after day 60 you pay $0 a month until they do. Add each new job in your portal when it comes in; we check on day 60.
A customer who is new to your shop, who booked after one of our follow-ups or first reached you through our link, and whose car arrived for repair. Insurance-referred cars, walk-ins we didn't handle, total losses and estimate-only visits don't count. Each one shows in your portal with the date.
Messages are written in your business's voice, and nothing goes out until you approve the words.
Messages only go to customers who contacted you, in your words, and you approve each one. We never talk to insurers for you or tell customers what their insurer will pay.
Yes. Follow-ups and review requests work the same for insurance jobs. You and your customer still deal with the insurer the way you do today.
No. You write estimates the way you do today. If you already send repair updates from CCC ONE or another app, keep them, and we leave our status texts off so customers never get two.
When they call or come in, you or your front desk ask: "OK if we text you about your estimate?" We only text the ones who said yes, and every first text says how to stop.
Follow-ups on every estimate where the customer picks the shop, and a review request after every pickup, insurance jobs included. If CCC already sends your status texts, we leave ours off.
Only your customers who agreed to texts when they contacted you. Every first text says how to stop. Follow-ups and updates go out only between 9 AM and 8 PM, their time.
Never about money. Our messages never tell customers what insurance will pay or which shop they must use. In most states the customer picks the shop. You can turn off status texts for any insurer whose program already sends them.
No. We handle the follow-up by text and email. Your phone stays yours.
We never sell it. Your customer list and messages are yours, and they go with you if you leave.